Frequently asked questions
A. Call the police and get a report if applicable or get a written statement from all involved as well as witnesses, and photo damages. If not drivable, have vehicle towed to the body shop of your choice.
We accept Visa, MasterCard, and American Express credit and debit cards for your convenience.
A. No, you are NOT required by law to get more than one estimate from any licensed body shop.
A. No, you have the right to choose the body shop of your choice
A. Yes, an appointment necessary. Please call 702-564-6472 to schedule.
A. Present their estimate to the body shop for review to ensure all damages are addressed. We will address any missed or hidden damages directly with the insurance company on your behalf
A. Yes, we can arrange for a rental car to pick you up at our facility when you drop off your car for repairs (It’s best to have prearranged an appointment for repairs)
A. Yes, we will pre order any parts necessary prior to your appointment to help speed along down time.
A. We can “estimate” your repair time in the shop barring additional parts needed or hidden damages found during the repair process.
A. Yes, we will keep you informed every step of the way by the method of your choosing.
A. Upon completion of the repairs, when you come to pick up your vehicle, we collect the deductible on behalf of the insurance company.
A. Yes, you have the right to a written warranty on all repairs done for your own protection.